Refund policy
At Craftique Customs, we strive to ensure your satisfaction with our products. Due to the personalized nature of our creations, please review our refund and return policy below.
1. No Refund Policy
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All sales are final, and we do not offer refunds on any orders, including custom and personalized items.
2. Damaged or Defective Items
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If an item arrives damaged or defective, please notify us within 24 hours of receipt. We will work with you to find a solution, which may include a replacement or store credit, at our discretion.
4. Non-Returnable Items
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Custom or personalized items that are made according to your specifications cannot be returned unless they arrive damaged or defective.