Shipping policy
Craftique Customs is dedicated to ensuring that your orders are delivered promptly and securely. Please review our shipping policy below.
1. Shipping Locations
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We currently ship exclusively within the United States. Availability of shipping options may vary based on your location.
2. Shipping Costs
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Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
3. Delivery Times
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Estimated delivery times depend on the chosen shipping method and destination, and may vary based on our fulfillment timeframe of 5-7 business days from the date of purchase.
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Please note that delivery times are estimates and not guarantees. Delays may occur due to factors beyond our control, such as weather or carrier issues.
4. Damaged or Missing Items
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Should an item arrive damaged or if part of your order is missing, please notify us within 24 hours of receipt. We will work with you to find a solution at our discretion.
5. Shipping Address
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Customers are responsible for providing accurate shipping addresses. We are not liable for orders shipped to incorrect or outdated addresses provided by the customer.
6. Tracking Your Order
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Once your order has been shipped, you will automatically receive a tracking number via email. Please use this number to monitor your shipment's progress.
For additional shipping inquiries, please contact us at craftiquecustoms.com.